Refunds & Return Policy

At MOZIT, we aim to provide the best products and customer service. We understand that there may be situations where you need to return a product or seek a refund. To ensure a hassle-free experience, we have established the following Returns and Refunds Policy:

1. Refund Eligibility
You may request a refund if you are not satisfied with your purchase or if the product is defective.
To be eligible for a refund, your item must be unused, in the same condition as when you received it, and in its original packaging.

2. Timeframe for Returns
Typically, you have a 7-day window to return a product and request a refund. This period starts from the date of receipt.
Some products may have a specific return timeframe or may not be eligible for returns. Please refer to the product description for details.

3. How to Initiate a Return
To initiate a return, please contact our customer support team with your order details.
We will provide instructions on how to return the product and address any specific requirements.

4. Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days.

5. Return Shipping
You are responsible for the cost of returning the product. Shipping costs are non-refundable.

We recommend using a trackable shipping service and purchasing shipping insurance when returning items to ensure they reach us safely.

6. Exchanges
If you wish to exchange a product, please contact our customer support team for guidance.
Please note that this policy may vary for certain products, so always check the product description for specific return instructions.

If you have any questions or need assistance with the return process, please do not hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

Last Updated: [October 2023]

For specific inquiries or concerns, please reach out to our customer support team.